Support for end-of-life telecoms products

Recently, MF Communications has been working with an Avaya Partner in the Middle East, supporting them with end-of-life telecoms equipment.

Supporting end-of-life systems with critical parts and spares - MF Communications

The company is replacing over 500 Avaya CS1000 systems for a local Government Agency. Being a public sector organisation, the replacement process is slow and so far, the company has replaced 140 systems.

They approached MF Communications to assist with the support of the remaining 360 systems still in operation, but which cannot be maintained by the original manufacturer due to them being declared end-of-life.

As part of the upgrade roadmap, extending over 3-5 years due to the extent of the project, MF Communications will be assisting with the support required to keep these remaining systems in operation until such time as they can be upgraded.

In the case of this project, it is not a financial factor that prevents upgrading. The operation to replace all 500 Avaya CS1000 systems is such a huge one, it will take a considerable length of time to complete.

At MF Communications, we understand there are many reasons to keep an end-of-life system in operation. Our quality remanufacturing and refurbishing process ensures we are able to supply parts, spares and phones you can rely on to keep your system in operation for as long as you need it to.

Our reputation for quality and attention to detail extends worldwide. Customers know and trust us to supply fully tested and guaranteed telecoms equipment. MF Communications applies strict quality assurance standards to which all remanufactured equipment must comply and is BS EN ISO 14001 compliant as being an environmentally responsible organisation. All parts are responsibly sourced and recycled where appropriate.

We have been supplying new, remanufactured and refurbished business phones, telephone systems and parts for 17 years. We have built a strong reputation for high-quality products, support and excellent customer service to businesses in over 100 countries.

Please get in touch to find out how we can help you support your end-of-life telecoms equipment.