Toll Fraud Protection

Toll fraud is the most common and costly security problem in the telecommunications industry. 84% of UK Business is Vulnerable to Toll Fraud Hacking.

Toll fraud is the most common and costly security problem in the telecommunications industry. 84% of UK Business is Vulnerable to Toll Fraud Hacking.

Whether you have analogue, digital or IP business telephone systems, hackers can target your PBX system/IP PBX business telephone systems, causing you stress and your company thousands of pounds, even possible bankruptcy.

According to the Communications Fraud Control Association’s (CFCA) Telecoms Fraud Survey Toll Fraud in the UK costs businesses £1.2 billion each year; and the UK is the third most targeted country in the world.  But it’s a threat to which many businesses don’t truly understand or defend themselves against. 

With up to 84% of UK businesses assumed to be unsafe from hacking, and a 15% increase of global phone fraud year on year, the growing risk of a toll fraud attack to your business could be devastating, even leading to bankruptcy.

What exactly is a toll fraud attack?

Toll fraud attack is a fraudulent attempt by a hacker to gain unlawful remote access to a phone system.  Access is normally gained through an open SIP port.

Fraudulent calls are connected over a period of time and will continue to build up call charges unbeknown to the company, while the business is left to cover the costs.  Toll fraud is often the result of highly organised attacks made from an automated server.   The fraudulent access generally occurs out of office hours and only discovered after the event, by which time it is too late.

Get Complete Protection from Toll Fraud Attack

So many companies are unaware or ignore the risk of toll fraud attacks.  But the consequences of doing so can be great. However, complete 24 hour protection can be setup with a simple low cost solution.

MF Communications offer customised toll fraud protection to best suit your business needs and requirements.

With our robust solutions, activity is monitored 24/7 and any suspicious call activity is detected instantly, resulting in either one of two automatic alerts: an ‘alert only’ email sent to designated recipients, or in more severe cases an ‘alert and block’ which prevents any further call activity until the system is reset. The emails provide information explaining why the call is considered to be suspicious. Once checked, if the call activity is legitimate the restriction can be lifted and your business communications continue  as normal.

For peace of mind, and to find out more about how MF Communications can provide 24/7 complete security against future toll fraud attacks, please email us for more information or call 01892 514687 and ask to speak to one of our UK business consultants.

Having trouble with your line or phone system?

If you are currently experiencing a line fault or having a problem with your phone system or handsets, please complete the form below or call 01892 501376, and a member of our team will contact you straight back (mainland UK only).