SPF required an on-going partnership for telecommunication support and help with a move to a new location, involving transfer of over 125 users and 150 existing phone numbers.
MF Telecom Services’ engineering team managed the new telephone system installation, including set-up and programming. The new system is fully hosted which means it is constantly monitored off-site. A 3-year on-going support contract has also been introduced.
The new system has enabled SPF Private Clients to maintain efficient business operations and continuous contact with clients following their move. With the MF team handling the whole process, this took away the stress from SPF and gave them time to concentrate on other aspects of the business.
MF Telecom Services continues to manage the fully hosted system and provides telephone system maintenance support.
What they said
“The MF team handled it superbly. They understood our requirements and fully managed the install, set up and programming process for us. In reality, little input was needed from us which saved us time and just made life a little simpler. We now have a fully hosted solution with on-going support from MF and we are very happy with how it has been implemented.
With a 3-year contract, we had high expectations from our supplier, which they fully delivered on. I would highly recommend MF to other businesses.”
If you are currently experiencing a line fault or having a problem with your phone system or handsets, please complete the form below or call 01892 501376, and a member of our team will contact you straight back (mainland UK only).